Exness10 min read

Exness Demo Account: Setup, Login, Balance Reset and Fixes

Create and use an Exness demo account with this official-source guide to MT4/MT5 login, server details, balance changes, password resets and common errors.

Last Updated: 2026-09-11

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An Exness demo account lets you practice with virtual funds. After registration, Exness says the Personal Area automatically contains a Standard MT5 demo account with a default USD 10,000 demo balance. You can also create another demo for supported account types and choose its platform and settings.

This guide explains setup, MT4/MT5 login, balance changes, password recovery and common errors using Exness's public instructions. We did not create an account or test the interface. Button names and availability can vary by region or app version. Sources were checked on September 11, 2026.

Already registered? Sign in to the official Exness Personal Area and go to My Accounts to find an existing demo account or create another one. This direct login link is not an affiliate link.

Demo accounts use virtual funds, so no real-money deposit is needed to practice. Exness may display profile or verification tasks in the PA, but its public demo instructions do not state that full KYC is a prerequisite for all demo practice in every region. Follow the requirements shown for your own account. If the PA asks you to verify your profile, see our Exness verification guide before submitting documents.

Open an Exness Demo Account

Continue to Exness, where registration may be required before you can create or use a demo account.

Continue to Exness to Set Up a Demo

Forex and CFD trading involves significant risk. You may lose your invested capital.

Exness demo account facts

QuestionOfficial answer
Starting account after registrationStandard MT5 demo
Default virtual balanceUSD 10,000
Demo account typesStandard, Pro, Raw Spread and Zero; not Standard Cent
Real moneyCannot be used in a demo account
PlatformsChosen when the account is created; an MT4 account cannot be converted to MT5 or vice versa
InactivityDemo accounts may be deleted and cannot be restored

The official demo trading page describes market conditions as the same as live accounts, while the Help Center comparison uses the more qualified term “similar.” Treat demo as practice for platform use and strategy rules, not proof of live execution or future profit. Virtual trading does not reproduce real financial pressure, and live trades can be affected by spread widening, slippage, liquidity and connection quality.

How to create an Exness demo account

1. Register the Personal Area

Use the official registration route and provide the requested residence, email and password information. The registration instructions explain that country selection affects service availability and cannot simply be treated as a cosmetic setting.

After registration, Exness says it automatically creates two Standard MT5 trading accounts in the Personal Area: one real and one demo. Select the Demo account before placing practice orders. Demo funds have no monetary value; do not deposit to practice.

2. Create an additional demo account

To test another supported account or platform, follow Exness's trading account creation steps:

  1. Log in to the Personal Area.
  2. Open My Accounts and select Open Account.
  3. Choose Standard, Pro, Zero or Raw Spread and continue.
  4. Select Demo.
  5. Choose the available currency, nickname, maximum leverage and platform type. Pro also presents an execution-type setting.
  6. For an MT4 or MT5 account, set a trading password.
  7. Select Create an Account and find it under the Demo tab.

The account type and allocated trading server cannot be changed after creation. If you need a different platform or type, create another trading account. Exness does not charge a fee for creating a trading account.

Find the correct login, server and password

Three values matter for MT4 or MT5:

  • Trading account number: the numeric MT4/MT5 login.
  • Trading password: the password assigned to that specific trading account.
  • Server: the exact server allocated to the account.

Find the server and login number by expanding the account card in Personal Area → My Accounts. In grid view they may already be visible. Exness states that the login number and server are fixed.

Do not confuse these with the Personal Area credentials. The Personal Area normally uses your registration email and PA password. MT4/MT5 uses the trading account number, trading password and server.

Log in on MT5 or MT4

MT5 desktop

  1. Install or update MT5 from an official Exness or MetaQuotes route.
  2. In MT5, choose File → Login to Trade Account.
  3. Enter the trading account number, trading password and exact server.
  4. If the server is missing, choose File → Open an Account, search for Exness, select the official Exness entry and then the server shown in your Personal Area.

Exness's MT5 desktop guide also warns that unsupported old terminal builds may not connect. Update the platform before diagnosing credentials.

MT4 desktop or mobile

Use the same three account-specific values and choose Login to an existing account. Select the server assigned to the account rather than the first Exness server in the list. An MT4-based account will not authenticate in MT5, and an MT5-based account will not authenticate in MT4.

For browser access, the MetaTrader WebTerminal guide covers both platform types without a desktop installation. Exness Terminal and the Exness Trade app generally support MT5 accounts, but availability can vary by region. See the official platform compatibility guide.

Change or reset the demo balance

The initial Standard MT5 demo has a default USD 10,000 balance. This is a default, not a documented maximum.

To change it:

  1. Open Personal Area → My Accounts → Demo.
  2. Locate the relevant trading account.
  3. Select Set Balance. In grid view, open the three-dot menu first.
  4. Enter a new amount in that demo account's currency and confirm.

Exness says the amount can be set above or below the current balance. Its demo balance instruction does not state that changes are unlimited or promise a particular maximum, so rely on the range shown in your Personal Area.

A useful practice setup is to choose a balance close to what you could realistically afford to fund, then apply a fixed position-sizing rule. Large virtual balances can conceal how quickly leverage would exhaust a smaller live account.

Reset a forgotten password

First identify which password failed.

Trading password

This password connects a particular account to MT4 or MT5:

  1. Log in to the Personal Area.
  2. In My Accounts, open the three-dot menu for the demo account.
  3. Select Change trading password.
  4. Enter a new password that differs from any read-only password, then confirm.

Personal Area password

This password opens the Exness Personal Area. From its login page, select I forgot my password, enter the registration email, complete the security validation and create a new password. The official password recovery guide documents both processes.

Fix Exness demo login problems

“Authorization Failed” or “Invalid account”

Check these in order:

  1. Copy the trading account number from the correct Demo account card.
  2. Re-enter the trading password, not the Personal Area password or read-only password.
  3. Match the exact server shown in Personal Area.
  4. Confirm that an MT4 account is in MT4, or an MT5 account is in MT5.
  5. Update and restart the terminal.

“Common error” or “No connection”

Exness recommends selecting the connection indicator and rescanning servers, checking the internet connection, restarting the router and terminal, and checking whether firewall or antivirus rules block the platform. Reinstall only after confirming the account credentials. See the official trading platform login troubleshooting.

Logged in, but unable to place an order

If the message is Trade is disabled, check whether you used a read-only password, selected the wrong symbol suffix, or chose an instrument that is close-only, suspended or unavailable. Follow the Trade is disabled guide.

If the message is Not enough money, reduce order volume and verify free margin, leverage and the current spread. Even virtual orders must meet margin requirements. Exness's Not enough money guide explains the calculation inputs.

If these checks do not resolve the issue, open the Support hub from the Personal Area and include the account number, platform, server and exact error. Never include a password or one-time security code.

Demo inactivity and deletion

Exness says inactive demo accounts on MT4 and MT5 are subject to deletion and cannot be reactivated. Its current general Help Center article does not promise a fixed lifetime. It defines inactivity as having neither trading operations nor balance operations, so logging in alone is not the stated test for keeping a demo active. Accounts may also be removed sooner for technical reasons.

If a demo is deleted, create a new one and record any strategy notes outside the trading account. Do not rely on a demo account as permanent storage for trade history.

A practical demo checklist

  • Match the demo account type, platform, leverage and starting balance to the live setup you are evaluating.
  • Learn how to place, modify and close orders, including stop-loss and take-profit.
  • Record spread, commission and swap assumptions rather than treating a “from” spread as constant.
  • Test a written rule across enough trades to observe different market conditions.
  • Export or separately record results because an inactive demo can be deleted.
  • Treat demo results as evidence about your process, not a promised return.

If you later consider live trading, read the verification guide and Exness review first. Confirm account mechanics and current trade costs in Exness's live account and instrument specifications rather than assuming demo conditions or old published figures will apply.

Practice Before Funding a Live Account

Continue to Exness; registration may be required. Demo performance does not guarantee live results.

Continue to Exness

Forex and CFD trading involves significant risk. You may lose your invested capital.

Frequently asked questions

Does the Exness demo account require a deposit?

No. It uses virtual funds with no real monetary value. Registration creates a Standard MT5 demo with a default USD 10,000 virtual balance.

How do I find my Exness demo server?

Open Personal Area → My Accounts, select the Demo account and expand its card. The login number and server appear on the card and cannot be changed.

Can I change the demo balance?

Yes. Select Set Balance for the account and enter a value in its demo currency. Exness allows increases and decreases but does not promise unlimited resets in the cited instruction.

Why does my demo login fail?

The usual causes are the wrong trading account number, trading password or server, or opening an MT4 account in MT5 and vice versa. Connection errors can also come from the network, firewall or an outdated terminal.

Does an Exness demo account expire?

Exness says inactive demo accounts may be deleted and cannot be restored. It defines inactivity by the absence of both trading and balance operations; a login alone is not stated to preserve the account.


Risk warning: Forex and CFD trading involves a high risk of loss. Demo funds have no real value, demo performance does not predict live results, and leverage can rapidly exhaust a live trading account. This guide is general information, not investment advice.